Your Privacy is Our Priority

Last Updated: January 2025

Information We Collect

DealerLauncher collects information necessary to provide our Facebook Marketplace automation services to your dealership:

• Account Information: Business name, contact details, email address, and billing information
• Dealership Data: Vehicle inventory, pricing, descriptions, and photos you upload to our platform
• Lead Information: Customer inquiries, messages, and interactions from Facebook Marketplace
• Usage Data: How you interact with our platform, feature usage, and performance metrics
• Facebook Integration: Data accessed through your Facebook Business account permissions

How We Use Your Information

We use the information we collect to:

• Provide and improve our automated Facebook Marketplace services
• Process and respond to customer inquiries on your behalf
• Manage and optimize your vehicle listings
• Generate reports and analytics about your sales performance
• Send important service updates and notifications
• Provide customer support and technical assistance
• Comply with legal obligations and prevent fraud

Data Sharing and Disclosure

We do not sell your dealership data to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted third-party vendors who help us operate our platform (hosting, analytics, payment processing)
• Facebook/Meta: To facilitate marketplace listings and message automation per your authorization
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your dealership's data, including encryption, secure servers, regular security audits, access controls and authentication, and automated backup systems. While we take extensive precautions, no internet transmission is 100% secure. We continuously monitor and update our security practices.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legitimate business purposes or legal compliance, typically for 7 years unless a longer period is required by law.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Export your data in a portable format
• Restrict or object to certain data processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at info@dealerlauncher.com or (740) 231-2690.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Children's Privacy

DealerLauncher is designed for business use and not intended for individuals under 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For privacy questions, data requests, or concerns, please contact us:
Email: info@dealerlauncher.com
Phone: (740) 231-2690
Address: DealerLauncher.com